Toll IPEC, Operations
- Development of a suite of 88 Key Performance Indicators (KPI’s) for use by IPEC Handling, Linehaul and PUD teams; for use by Managers from Frontline Supervisors to Executive Level Managers.
- Directly responsible for the development and dissemination of templates and dashboards to be used by the relevant staff to compile, analyse and report on the particular KPI’s.